I am a professional coach who specialises in enabling individuals and organisations to succeed.

Coach education and certification

University of Leicester MSc in Training Since 1 Jul 1998

University of Leicester Diploma Training & Development Since 1 Jun 1994

AC Accredited Coach Since 30 Apr 2010

Experience

Business Coach and Managing Director

As a result of my business coaching my clients have delivered: Financial Returns: £10.5m Customer Service Improvements: 40% Productivity Improvements: 50% Improve Employee Satisfaction: 75% Increased Sales: 45% Increased Staff Retention: 15%

I have a wide Organisation Development experience and I am recognised as an expert in subjects such as organisational learning and performance management. In my career I have worked with management consultants such as McKinsey, Booze Allan, CGEY, Boston, Hay, Towers Perrin, Ernst & Young and Forum Europe.

1 Aug 2004 - 1 Feb 2008

Head of Learning And Development

Leading a management team to build a high level of professional standards and balancing internal and contract resource to increase the value for money and cost effectiveness of all Organisation Development Resources, thus creating a credible internal consultancy to support major business objectives.

1 Apr 1999 - 1 Aug 2004

Training Manager

Lead on Learning & Development Strategy for UK, European & International operation. Ensure the Organisation’s learning & development needs are identified, met and evaluated; Including regulatory requirements.

1 Aug 1990 - 1 Apr 1999

Customer Service Manager

Flag-ship UK Pensions Products.

1 Aug 1980 - 1 Aug 1990

I coach in these languages

English

Contact

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